BTSidekick Help Center

BTSidekick does not work on my Corporate BlackBerry Phone. What can I do?

BlackBerry devices use BlackBerry Enterprise Servers to check corporate email, but not all Servers are configured to permit data connections outside of corporate firewalls. To fix this, you'll need to contact your BlackBerry administrators and ask them to allow data connections to the following URL's:

• http://sidekickapi.btsidekick.com
• http://my.navizon.com/Webapps/MergeService/LocateMe.aspx
• http://maps.google.com
• http://routes.blackberry.com
• http://m.btsidekick.com/btsidekick/aboutcontent.html